Terms & Conditions
Last Updated: 13/04/2025
1. Introduction and Acceptance
1.1 Overview
Welcome to the Lexigram LTD website (the "Website"). This Website is operated by Lexigram LTD ("we", "us", or "our"), the developer of the Lexigram AI-powered language learning application available on the App Store and Play Store (the "App"). The App offers IELTS speaking preparation through interactive conversations, AI feedback, and personal progress tracking. The Website provides general information about the App, including its features, background, and links to download it from the respective app stores.
1.2 Acceptance of Terms
By accessing and using this Website, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not access or use this Website.
Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy for information on how we collect, use, and share your information.
2. Definitions
3. Intellectual Property Rights
3.1 Ownership
All content on this Website, including but not limited to text, images, logos, graphics, trademarks, and software, is the property of Lexigram LTD or its licensors and is protected by intellectual property laws. Nothing in these Terms grants you any right, title, or interest in or to such content (except as explicitly set out in these Terms).
3.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and view the Website solely for personal, non-commercial purposes, subject to your full and continued compliance with these Terms.
4. Website Usage
4.1 Purpose and Functionality
The Website is provided solely as a static informational page that describes the App, its features, and its development background (including funding applications such as the Make it Happen Fund). It also includes links directing you to download the App from the App Store or Play Store. The Website does not host interactive or transactional services beyond these informational purposes.
4.2 Content Accuracy
While we strive to ensure that the information provided on the Website is current and accurate, we do not guarantee the accuracy or completeness of any content. The Website and its content are provided "as is" and "as available" without warranties of any kind.
5. User Conduct and Acceptable Use
5.1 General Conduct
You agree to use the Service (both Website and App) solely for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use and enjoyment of the Service by others.
5.2 Prohibited Activities
You must not:
Attempt to gain unauthorized access to any part of the Website or App servers.
Use the Website or App to transmit harmful, malicious code or unsolicited communications.
Employ automated systems (e.g., bots, scrapers) to extract data from the Website or interact excessively with the App.
Harass or cause distress or inconvenience to any other user or our AI tutor.
Transmit obscene or offensive content via the App or disrupt the normal flow of dialogue.
6. AI-Powered Conversations and Learning Data
The App delivers AI-guided IELTS speaking practice by simulating live discussions and generating personalised feedback. To provide these features, we process Conversation Data as part of fulfilling our agreement with you and to help you review your learning progress.
You can review your Conversation Data within the App at any time. If you would like to export or delete practice sessions, please contact us using the details below and we will action your request.
We retain Conversation Data while your account remains active and delete or anonymise it upon your request or after 12 months of inactivity, unless a longer period is required by law.
We analyse aggregated or anonymised Conversation Data to monitor system performance, improve the AI tutor, and ensure content quality. This processing is carried out under our legitimate interest in delivering a high-quality learning experience. You may opt out of this improvement use at any time by contacting us.
Please avoid sharing sensitive personal information that is unrelated to IELTS practice topics. You are responsible for the accuracy and appropriateness of the content you provide to the Service.
7. Data Protection and Privacy
Our collection and use of personal data are described in detail in our Privacy Policy, which forms part of these Terms. We process personal data in accordance with applicable laws, including the UK and EU General Data Protection Regulation (GDPR).
You have the right to request access to, rectification of, or deletion of your personal data, and to request portability of Conversation Data you have provided.
You may object to or request restriction of processing that relies on legitimate interests, including our AI improvement activities, by contacting us. We will respect your choice unless we have compelling legitimate grounds to continue.
For questions or requests regarding your data, please reach out using the contact details below. We may need to verify your identity before acting on certain requests.
By using the Service, you acknowledge that your personal data will be processed as described in the Privacy Policy and in alignment with your preferences.
8. Contact Information
If you have any questions, concerns, or requests regarding these Terms or the Service, please contact us at: