Delete Your Account

Account Deletion Request

We understand that sometimes you may want to delete your Lexigram account and associated data. We make this process simple and transparent.

Important: Account deletion is permanent and cannot be undone. Please ensure you want to proceed before submitting your request.

How to Delete Your Account

1

Submit a Deletion Request

Send an email to contact@lexigram.app with the subject line "Account Deletion Request".

2

Include Required Information

Please include the following in your email:

The email address associated with your Lexigram account

Your account username (if applicable)

Confirmation that you want to permanently delete your account

3

Verification and Processing

Our support team will verify your identity and process your request within 2-3 business days. You will receive a confirmation email once your account has been deleted.

What Data Will Be Deleted

When you delete your account, the following data will be permanently removed:

👤

Account Information

Your name, email address, and account credentials

📊

Learning Progress

Your vocabulary lists, study history, and progress tracking data

💬

Conversation History

All conversations with the AI tutor and practice sessions

⚙️

App Settings

Your personalized app preferences and settings

Processing Timeline

Immediate

Your account access will be disabled

📅

Within 7 days

Personal data deleted from active systems

🗓️

Within 30 days

Complete deletion from all backup systems

Need Help?

If you have questions about account deletion or need assistance with the process, please contact our support team at contact@lexigram.app.

We're here to help and will respond to your inquiry within 24 hours during business days.

Legal Note: This deletion process complies with data protection regulations including GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act). Your right to deletion is protected under these laws.